Refund Policy | Online Market Link

At OnlineMarketLink, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested and processed when using www.onlinemarketlink.com.


1. Eligibility for Refunds

Refunds may be considered under specific circumstances as outlined below.

  • Payment was made but the product or service was not delivered
  • Duplicate or accidental payments
  • Unauthorized transactions reported promptly
  • Product significantly different from its description

2. Non-Refundable Items

Certain items and services are not eligible for refunds.

  • Completed and successfully delivered services
  • Digital products that have already been accessed or downloaded
  • Orders cancelled after processing or shipment
  • Change of mind after purchase

3. Refund Request Process

To request a refund, users must follow the process outlined below.

  • Submit a refund request via our support email
  • Provide order details and payment reference
  • Clearly state the reason for the refund request
  • Attach supporting evidence where applicable

4. Refund Review and Approval

All refund requests are carefully reviewed to ensure they meet our policy requirements.

  • Requests are reviewed within 3–7 business days
  • Additional information may be requested
  • Approval or rejection will be communicated via email

5. Refund Processing Time

Once a refund is approved, processing time may vary depending on the payment method used.

  • Refunds are processed to the original payment method
  • Bank processing may take 5–10 business days
  • Online payment gateways may have additional processing time

6. Seller Responsibility

OnlineMarketLink operates as a marketplace, and some refunds may be handled directly by sellers.

  • Sellers are responsible for product quality and delivery
  • Seller-specific refund terms may apply
  • OnlineMarketLink may assist in dispute resolution

7. Cancellation Policy

Order cancellations are only accepted under certain conditions.

  • Cancellations must be requested before order processing
  • Processed or shipped orders cannot be cancelled
  • Approved cancellations may qualify for a refund

8. Policy Updates

OnlineMarketLink reserves the right to update or modify this Refund Policy at any time.

  • Changes will be posted on this page
  • Users are encouraged to review the policy regularly
  • Continued use of the website implies acceptance of updates

9. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us.

  • Email: support@onlinemarketlink.com
  • Website: www.onlinemarketlink.com

By using OnlineMarketLink, you acknowledge and agree to the terms outlined in this Refund Policy.

Connect with buyers easily without hassle

Frequently Asked Questions

What is Online Market Link?

Online Market Link is an online platform launched basically to connect sellers and buyers easily with hassle.

How do I create an account?

To create an account:
1. Visit www.onlinemarketlink.com
2. Click on Sign Up
3. Provide your required information
4. Verify your email address
5. Then you can start using the platform after verification

Who can register on the platform?

Sellers with a verified shop address can register on the platform so that buyers can easily locate them and make order.

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